Frequently Asked Questions
Have some questions? Let's see if we can read your mind and answer them here. If your answers are not answered or you need more information, please contact us here.
What age group is this for?
We get this question a lot. We welcome children from 2-12 Years Old. Obviously, most children below 3 would not have as much physical strength or agility compared to an older child. However, every child develops at different rate. We have had 2 year olds climbing all the way up with ease and even better than some of the older kids too.
Is it safe?
As a parent, we know that the number one concern for any kids activity is safety. We take safety seriously and every precaution to keep your little one safe. One of the reasons why we started this business is to provide kids with a dedicated space so they can have fun without worrying about safety.
Some of the safety precautions we took includes adding a slow release pulley at the top of the wall so the descend is more controlled and requires less effort to hold. We also have safety mats in place to cushion your child. Our climbing walls are built by the top wall builder in Singapore. And it is also built to the same safety standards as regular climbing walls for adults. Our instructors will also be present to supervise the activities at all times.
Why do I have to make a booking?
We have limited capacity and instead of asking you to queue up, we decided to make it simple by allowing you to make bookings online. Having said that, we do accept walk-ins. However, priority will be given to customers who made a booking.
How do i make a booking?
Easy. Go to our booking page, choose a suitable time slot, enter the number of climbers, and make a booking
How should we be dressed?
You are recommended to dress your child in comfortable clothing without any hard or sharp objects on them. Long pants are recommended. Accessories like watches, bracelets, and necklaces should be removed prior to climbing. Nails should be short too.
Additionally, socks are required for everyone, including adults. If you didn't bring one, you may purchase from our counter too. For safety reasons, all climbers must wear Grip Socks.
There is a myriad of grip socks designed for various purposes. For your child's safety, we require grip socks that has soles that are predominantly covered with rubber studs/stripes.
If you don't have such grip socks, they are available for purchase over the counter.
Can I use my own harness?
If you have personal harnesses, you are most welcome to use them as well. For everyone else, we provide free rental of the harnesses.
How long in advance can i book a session
Currently, we are opening booking up to 1 week in advance.
Book A Session
Due to limited slots in each session, do make a booking in advance to avoid disappointment.